Portugal Golden Visa DUC fee notice: what to do if the amount looks wrong
If a fee notice for your Portuguese investment residence (ARI) case looks wrong, check which applicant and procedure it belongs to before paying. A DUC is an official collection document issued through the portal. If its amount appears incorrect, Portugal’s immigration authority, AIMA, provides a way to request clarification.
Match the notice to the correct case
Record the applicant, procedure number, payment reference, amount and deadline. If several family members have separate procedures, link each notice to the right case. If you have both an earlier and a later notice, compare their issue dates and references and check what the portal currently shows. Keep any exchange-rate estimate or bank charge separate from the amount stated on the official notice.
Ask AIMA before paying a disputed amount
AIMA says to email geral@aima.gov.pt with the subject “Esclarecimento valor ou prazo DUC ARI” and attach evidence of the issued payment notice. Identify the notice, the amount or deadline in question, and the case to which it relates. Keep the query with your case records and continue monitoring the deadline and any official reply.
If you have already paid
AIMA advises attaching proof of payment to the procedure and requesting validation. A payment made after the deadline may not be matched automatically. Whether the payment is valid and whether a replacement notice, adjustment or refund is appropriate depends on the assessment of the case.
If your bank shows a debit while the portal still shows the fee as due, reconcile the date, reference and amount with the original notice. Retain the notice, bank receipt and any confirmation from the authority as separate records. This makes it easier to identify whether you are waiting for payment validation or for a decision on the residence application.
卓越移民 Premiervisa Group can help organise the notices and receipts and identify questions to confirm with the appropriate Portuguese professionals.
Sources checked 11 November 2026
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